By browsing this Website or placing an order, you agree to be bound by the following Terms of Service.

Accuracy of Shipping Information

• Customers are responsible for ensuring that all shipping details (including contact number, delivery address, and SF Express outlet code) are accurate and complete upon checkout.
• If delivery is delayed, lost, or incurs additional return shipping costs due to incomplete or incorrect information, our company shall not be held liable, and all associated losses and fees shall be borne entirely by the customer.

Color Variance Disclaimer

• Product images may exhibit minor color variances due to shooting light or monitor settings. The actual product shall prevail. Color variance is not considered a defect and does not qualify for returns, exchanges, or refunds.

Order Modification Restrictions

• We do not offer an order modification period. Once payment is confirmed, orders immediately enter the fulfillment process. We do not accept requests for changes or cancellations due to personal reasons.

Manual Quality Assurance

• To ensure the highest standard, all items are manually inspected and repacked at our local studio in Hong Kong. As a result, folding or packaging may differ from the original factory state; this is a mark of our individual quality assurance and does not indicate the item has been worn.

For any inquiries, please contact us at:

Email: ciao@velizeatelier.com

In case of any dispute, VÉLIZÉ Atelier reserves the right of final decision.